Our Clients are given the possibility to place instructions and orders on the phone (toll free number 0800 163 066 available Mo - Fri, 8.00 a.m. - 6.00 p.m.) provided that an adequate authorization has been given to ING Securities. Full security and confidentiality of information along with professional and quick completion of instructions is guaranteed.

The catalogue of telephone instructions is being constantly broadened in order to reflect our Clients' needs. Therefore, cooperation with ING Securities  is even easier and more comfortable.

The following instructions may be placed on the phone without a personal appearance:

• securities buy and sell orders,
• money transfer orders,
• issue of statement of current account balance,
• issue of account history reports,
• issue of weekly or monthly turnover reports or notices on the completion of a single order,
• issue of purchase confirmation or duplicate purchase confirmation,
• power of attorney revocation or restriction,
• correspondence address amendment,
• Internet package amendment,
• Sidoma password amendment,
• open an individual account and grant Client Classification Number (NKK),
• block or unblock securities which constitute derivative margin,
• warrants or unit participation units exercise request,
• investment certificates repurchase request,
• block on securities,
• transfer of assets between Client accounts within ING Securities,
• account transfer to another POK,
• account transfer to another brokerage house,
• account closure request.

The instructions are completed immediately once they are accepted.

We encourage you to use telephone instructions.
Broad investment account service is provided easily and quickly at no additional charge.